Industry Solutions|Call Centers
Evenly: Transforming Call Centers into Communication Hubs for All
Consider these statistics:
- 430 million people globally have disabling hearing loss, projected to reach 700 million by 2050.
- Only 33.8% of the global population speaks English, Spanish, French, or Portuguese.
- 21.3% of the EU population is 65 or older, often requiring more patience and clarity in communication.
For call centers, these numbers represent both challenges and opportunities. Evenly turns your call center into a true communication hub for all.
Imagine:
- Your agents effortlessly handling calls in 150+ languages
- Deaf customers getting immediate assistance through video calls with sign language interpretation
- Older callers easily understanding agents through real-time subtitling
With Evenly, you can:
- Dramatically improve customer satisfaction across all demographics
- Expand your services to international markets and customers with disabilities
- Reduce average handling time by eliminating language barriers
- Comply effortlessly with accessibility regulations
Don't let language or hearing barriers limit your call center's effectiveness. With Evenly, every caller gets the support they need.
Ready to revolutionize your call center operations?
July 2025 approaches rapidly. Don't just meet accessibility standards – redefine them.
The “European Accessibility Act” directive mandates that organizations and companies in the European member states (countries) provide equal service to individuals with disabilities and those over 65.