Industry Solutions|Utilities
Evenly: Powering Inclusive Communication in Utilities
The facts are compelling:
- 430 million people globally have disabling hearing loss, projected to reach 700 million by 2050.
- 21.3% of the EU population is 65 or older, often requiring more assistance with utility services.
- Only 19.5% of the global population speaks English.
For utility companies, these statistics represent a significant portion of your customer base that may struggle with traditional communication methods. Evenly ensures you can serve every customer effectively.
Imagine:
- Your customer service team easily explaining billing details in 150+ languages
- Deaf customers scheduling services through video calls with sign language interpretation
- Older customers comfortably understanding usage instructions through real-time subtitling
With Evenly, you can:
- Improve customer satisfaction and reduce complaints across all demographics
- Expand your services to more diverse communities
- Comply effortlessly with accessibility regulations
- Enhance your reputation as an inclusive, customer-focused utility provider
Don't let language or hearing barriers impact your service quality. With Evenly, every customer stays connected and informed.
Ready to power up your customer communications?
July 2025 approaches rapidly. Don't just meet accessibility standards – redefine them.
The “European Accessibility Act” directive mandates that organizations and companies in the European member states (countries) provide equal service to individuals with disabilities and those over 65.