March 2023|Evenly Insights

The Importance of Accessibility and Inclusion in Today's Business World

Group of deaf people celebrating inclusion

In today's increasingly interconnected world, accessibility and inclusion have become essential components of a successful business strategy. Ensuring that everyone, including deaf and hard-of-hearing individuals, can access your products and services not only expands your customer base but also strengthens your brand's reputation for being socially responsible. In this blog post, we'll discuss the growing importance of accessibility and inclusion in the business world, and explore how a remote video interpreting platform like Evenly can help your organization achieve its accessibility goals.

Why Accessibility and Inclusion Matter

Expanding Your Customer Base

There are millions of deaf and hard-of-hearing individuals worldwide who face communication barriers when interacting with businesses. By implementing accessibility measures, such as a remote video interpreting platform, you can reach this untapped market and create a more inclusive customer experience. This, in turn, can lead to increased customer satisfaction and brand loyalty.

Compliance with Legislation

Many countries have enacted laws and regulations to ensure equal access for people with disabilities, such as the European Accessibility Act (2019/882). By prioritizing accessibility and inclusion, your business can stay compliant with these regulations, avoiding potential fines and legal issues.

Enhanced Brand Reputation

A strong commitment to accessibility and inclusion can significantly improve your organization's brand reputation. Inclusivity demonstrates social responsibility and reflects positively on your company's values, making it more attractive to potential customers and partners.

How Evenly Can Help Your Business Achieve Accessibility Goals

Qualified Sign Language Interpreters

Evenly provides qualified Greek Sign Language interpreters, ensuring clear and accurate communication between your organization and deaf or hard-of-hearing customers.

Live Captioning

With live multi-language captioning, Evenly ensures that your customers don't miss any important information during video sessions.

Instant and Scheduled Video Calls

Evenly offers both instant and scheduled video calls, giving your customers the flexibility to connect with your organization at their convenience.

Seamless Integration

Evenly can be easily integrated into your organization's existing communication workflow, allowing your team to provide an inclusive customer experience without any disruptions to your process.


Accessibility and inclusion are more important than ever in today's business world. By implementing a remote video interpreting platform like Evenly, you can expand your customer base, comply with accessibility regulations, and enhance your brand reputation. Embrace inclusivity and ensure that your business's voice is heard by everyone, regardless of their hearing abilities.