Don't let communication barriers stop your customers from connecting with you
We understand the challenges faced by the deaf and hard-of-hearing community, in communicating with organizations, and that's why we created Evenly, an easy-to-use inclusion-tech platform.
We believe that every person should have access to seamless communication with anyone, regardless of their hearing abilities.
Who is Evenly for?
Whether your company is operating in the public sector, utilities, banking, healthcare, retail, hospitality, travel, or any industry with customer-facing roles, Evenly is for you.
Our platform is also ideal for organizations that aim to improve their corporate social responsibility (CSR) profile and comply with the European Accessibility Act (2019/882).
With Evenly, you can reach new customers and connect with existing ones, regardless of their hearing abilities.
With more than 800,000 with hearing issues in Greece, there is a significant group of people who have probably never heard from organisations all over the country.
Assistant Professor of Sign Linguistics
University of Thessaly
How does it work?
Getting started
Sign up and customize your Evenly account to fit your brand and organization's needs and add your team members. It's quick and simple. Then share your unique Evenly link with customers via your website, social media, or other communication channels.
Connect with customers
Customers can click on the link to book a call, or instantly connect with an interpreter, who will help facilitate communication between the customer and your service agent.
During the call, customers can use live captioning, chat, and document sharing features.
Post-call management
After the call, customers can provide feedback via surveys and you can access call recordings and reporting data through your Evenly dashboard.
Features that really matter
Greek Sign Language Interpreter
Evenly provides qualified interpreters to ensure clear and accurate communication with your deaf and hard-of-hearing customers. Interpreters are available from 09:00-20:00, Monday to Sunday.
Live Captioning
Evenly provides live multi-language captioning for your customers, ensuring that they don't miss any important information.
Two/Three-Way Video
Through two-way video, your customers can communicate in real-time with an interpreter, ideal for when the customer is present with your service agent. For remote customers, a three-way video call lets them connect with both the interpreter and your agent at the same time.
Instant Calls
With instant video calls, your customers can connect with you and an interpreter instantly, without any delay.
Call Booking & Management
Your customers can easily book calls from a unique landing page, and you can manage and keep track of them from the Evenly dashboard.
Document Sharing & Chat
Share important documents with your customers via our platform, ensuring they have all the information they need, and chat in real-time.
Call Recording
You can record calls with your customers and store them securely for future reference.
Customer Surveys & Insights
Gather feedback from your customers and make improvements to your services based on their input. Evenly provides detailed reports and stats on the usage of the platform.
Want to sell through video calls?
Our partner, Valuelenz, offers an application called Valuelenz Inclusion, which is built upon Evenly technology. It allows retailers to have three-way video calls with individual deaf customers, and sell products to them directly through Valuelenz.
Visit Valuelenz (opens in a new tab)
Have questions about Evenly?
Check out our answers to common questions about our platform, our services, and our interpreters. If you don't find the information you need here, please don't hesitate to contact us for more information.
Evenly Insights
Promoting Inclusivity in Healthcare: The Role of Evenly in Serving Deaf and Hard-of-Hearing Patients
Learn how Evenly helps healthcare providers, from pharmacies to clinics, in serving deaf and hard-of-hearing patients more effectively and empathetically.
Understanding Your Organization's Obligations under the European Accessibility Act (2019/882)
Uncover your organization's legal obligations under the European Accessibility Act (2019/882), to ensure compliance and foster inclusivity for all.
The Importance of Accessibility and Inclusion in Today's Business World
Discover why creating accessible and inclusive environments for customers of all abilities is crucial for today's businesses and how it can boost your brand's success.