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REMOTE VIDEO INTERPRETING PLATFORM

Your voice deserves to be heard by everyone

Evenly connects organizations with deaf and hard-of-hearing individuals through instant or scheduled video sessions with sign language interpreters.

  • Interpreters Included
  • Real-time Captioning

Don't let communication barriers stop your customers from connecting with you

We understand the challenges faced by the deaf and hard-of-hearing community, in communicating with organizations, and that's why we created Evenly, an easy-to-use inclusion-tech platform.

We believe that every person should have access to seamless communication with anyone, regardless of their hearing abilities.

Deaf people happy to use remote video interpreting Communicate with deaf individuals via video calls

Who is Evenly for?

Whether your company is operating in the public sector, utilities, banking, healthcare, retail, hospitality, travel, or any industry with customer-facing roles, Evenly is for you.

Our platform is also ideal for organizations that aim to improve their corporate social responsibility (CSR) profile and comply with the European Accessibility Act (2019/882).

With Evenly, you can reach new customers and connect with existing ones, regardless of their hearing abilities.

With more than 800,000 with hearing issues in Greece, there is a significant group of people who have probably never heard from organisations all over the country.

How does it work?

Deaf and hard-of-hearing communication platform Instant video communication platform for deaf

Getting started

Sign up and customize your Evenly account to fit your brand and organization's needs and add your team members. It's quick and simple. Then share your unique Evenly link with customers via your website, social media, or other communication channels.

Video call sign language interpreter with deaf customer Sign language interpreter video software

Connect with customers

Customers can click on the link to book a call, or instantly connect with an interpreter, who will help facilitate communication between the customer and your service agent.

During the call, customers can use real-time captioning, chat, and document sharing features.

Inclusion-tech remote video platform for deaf Inclusive video communication for deaf people

Post-call management

After the call, customers can provide feedback via surveys and you can access call recordings and reporting data through your Evenly dashboard.

Features that really matter

Greek Sign Language Interpreter

Evenly provides qualified interpreters to ensure clear and accurate communication with your deaf and hard-of-hearing customers. Interpreters are available from 09:00-20:00, Monday to Sunday.

Real-time Captioning

Evenly provides real-time multi-language captioning for your customers, ensuring that they don't miss any important information.

Two/Three-Way Video

Through two-way video, your customers can communicate in real-time with an interpreter, ideal for when the customer is present with your service agent. For remote customers, a three-way video call lets them connect with both the interpreter and your agent at the same time.

Instant Calls

With instant video calls, your customers can connect with you and an interpreter instantly, without any delay.

Call Booking & Management

Your customers can easily book calls from a unique landing page, and you can manage and keep track of them from the Evenly dashboard.

Document Sharing & Chat

Share important documents with your customers via our platform, ensuring they have all the information they need, and chat in real-time.

Call Recording

You can record calls with your customers and store them securely for future reference.

Customer Surveys & Insights

Gather feedback from your customers and make improvements to your services based on their input. Evenly provides detailed reports and stats on the usage of the platform.

Attention Retailers!

Want to sell through video calls?

Our partner, Valuelenz, offers an application called Valuelenz Inclusion, which is built upon Evenly technology. It allows retailers to have three-way video calls with individual deaf customers, and sell products to them directly through Valuelenz.

Visit Valuelenz   (opens in a new tab)
Valuelenz Inclusion for selling to deaf individuals

Have questions about Evenly?

Check out our answers to common questions about our platform, our services, and our interpreters. If you don't find the information you need here, please don't hesitate to contact us for more information.

We offer a range of pricing plans that are tailored to meet the unique needs of your organization. To learn more about our pricing options, please contact us directly. Our team would be happy to discuss your needs and help you find the plan that's right for you.

Simply get in touch and one of our team members will schedule a demo and discuss how Evenly can meet your organization's needs.

Yes, Evenly provides access to a network of professional interpreters who are fluent in Greek sign language. We are working on supplying more interpreters who specialise in other sign languages.

Your customers can make video calls for as long as they need to without any set limit. However, the duration of total call minutes will depend on the plan you have selected. Each plan includes a certain number of minutes per month, and any additional minutes will be charged according to the plan's pricing. If you exceed your monthly limit, you will be notified and given the option to upgrade your plan or pay for additional minutes. To learn more about our plans pricing options, please contact us directly.

Yes, Evenly uses industry-standard security protocols to ensure that all communications are secure and private. We also comply with data protection regulations to ensure that your customer data is kept safe and secure.

No, a mobile app is not required for the video sessions. Both you and the deaf person, can communicate through the video call on your computer, tablet or mobile, via a normal web browser.

Our support team is available to assist you with any issues that may arise. We also provide resources to help you make the most of the Evenly platform.

Get started with Evenly

Sign up now and start your journey to inclusive communication with our free 14-day trial

Evenly Insights

Success Story Evenly PPC

Making Communication with the Deaf and Hard-of-Hearing a Reality: A Case Study with PPC

See how Evenly and Microsoft revolutionize accessibility for PPC's deaf and hard-of-hearing customers, setting a new standard in inclusive communication.

Lots of deaf people communicating on computers

Join the #HearWithEvenly Movement: Make the World More Inclusive

Your voice matters. Join the #HearWithEvenly campaign to spread the word about inclusivity and help make the world more inclusive.

Healthcare professional talking to deaf person via video call

Promoting Inclusivity in Healthcare: The Role of Evenly in Serving Deaf and Hard-of-Hearing Patients

Learn how Evenly helps healthcare providers, from pharmacies to clinics, in serving deaf and hard-of-hearing patients more effectively and empathetically.

Our partners

SETE SETE
Microsoft Microsoft